Refund policy

Return Policy for Digital Products

Return Policy: We do not offer returns or refunds for digital products.

Damages and Issues: Please inspect your order upon reception and contact us immediately if there are any issues with the digital product you received. We will evaluate the issue and work to resolve it.

Exceptions / Non-Returnable Items: Since our products are digital, they do not fall under the category of physical items that can be returned. As such, perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, gases, sale items, and gift cards are not applicable to our return policy.

European Union 14 Day Cooling Off Period: If your digital product is being provided to a customer within the European Union, please note that the right to cancel or return an order within 14 days does not apply to digital products, as they are not eligible for return.

Refunds: Refunds do not apply to digital products. If you encounter any issues with your digital purchase, please contact us at nxvdigital@gmail.com, and we will assist you in resolving the problem.

This policy makes it clear that digital products are not returnable, and customers should contact you if they encounter any issues or have questions about their purchase.